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Email: info@camp-shinning.com


Address: No.401 Building Boutique, No.1 Jingzhou Road, Hangzhou 310013, China

Home > FAQ
May I learn current price conditions of the products?
Yes, please send an email to info@camp-shinning.com, our sales representatives will reply you in 24 ...
What is the minimum order amount that we can buy directly from China via vessel?
The total amount should be at least one pallet and we can load 600kg – 1000kg in a pallet depending...
How many days can we receive the products in our destination port?
In general, we are able to make our shipments in 5 -15 days after getting the official order. And it...
Are you able to produce specific modified grades for my own formulation?
It’s not a problem. Our well experienced technical team and high-tech laboratories are able to chec...
If we have any technical questions or complaints after the shipment, which process should we follow?
Please contact with our sales representatives within 30 days after the receipt of the products in ca...
Which types of packing are you using for the products?
We are using 25kg multi-layer paper bags and we are palletizing them as shrink-wrapped. But, we are ...
How can I get more information about the products?
You can get basic technical information about our products from the PRODUCTS menu in our website. If...
Which delivery ways can be used to purchase the products?
We can make cargo deliveries with vessel, plane, truck and train depending on the destination.